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Stephen Hicks is a Senior Software Development Manager at IDEXX, with a robust background in software development and management. Previously, Stephen held the position of Director of Applications Development for Web and Mobile at Health Dialog, where responsibilities included overseeing healthcare-related contact center applications. Additional roles at Health Dialog included Manager of Web Systems Development, focusing on Agile and SCRUM methodologies, and IT Team Lead for web systems development with a specialization in .NET, C#, and SQL. Earlier experience includes positions as a Programmer Analyst at Riverstone Holdings, Contractor .NET Applications Programmer at Keane, and Staff Consultant at Dun & Bradstreet Software.