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Mike Taskey

Customer Success Associate at IDERA

Mike Taskey has a diverse work experience spanning various roles and companies. Mike is currently employed at Yellowfin BI as a Customer Success Associate, where they provide best practice recommendations to executives and senior leaders for the adoption and rollout of the Yellowfin Business Analytics solution. Mike also manages renewals, provides quotes, and tracks growth through Salesforce. Prior to this, Mike worked at Broadcom Inc. as a Customer Success Manager, focusing on Fortune 500 companies. Mike established success plans aligned with customers' strategic services direction and analyzed usage to identify opportunities for increased business value. Before that, they worked at Symantec as a Critical Situation Manager, managing executive customer escalations and overseeing crucial projects. Their earlier experiences include roles at Lunar Logic, where they served as a Tier 3 Support Lead, developing relationships with instructors and collaborating to improve the iLearn program, and as a Content Specialist, involved in courseware development and QA for Thomson Learning's iLearn program.

Mike Taskey attended the University of Oregon from 1994 to 1997, although no degree or field of study is specified. In addition to their college education, they have obtained additional certifications such as the Project Management Professional (PMP) from the Project Management Institute in March 2021 and the CompTIA Security+ from CompTIA in June 2020.

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