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Gabriele Noda possesses extensive experience in customer success and sales, currently serving as Supervisor de Customer Success at Grupo Ideal Trends since February 2017. Responsibilities include managing customer success teams, client retention, KPI tracking, and planning internal campaigns. Gabriele has held various roles, including Senior Account Executive, where strategic business plans were developed, and Customer Success Analyst, focusing on client satisfaction and rapport. Previous experience includes roles in commercial representation at Embras Instrumentação Ltda and Maxtil Indústria e Comércio Ltda, along with positions in sales and administrative support at Tim Corporativo and Invensys. Gabriele holds a degree in Business Administration from Centro Universitário FMU | FIAM-FAAM.