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Warren Heighway is an experienced IT professional specializing in operations and infrastructure within the financial services sector. Currently serving as a Cloud Operations Manager and Technical Service Delivery Manager at Idea 11 since March 2021, Warren has previously held key positions including Head of IT and Head of Infrastructure at OneVue Group, and Head of IT Operations & Infrastructure at First Rate Exchange Services. With a robust background that includes network security, systems administration, and IT production support, Warren has also contributed as a Systems Support Engineer at DHL Systems. Warren holds an Honours Bachelor of Science in Computer Science and a Bachelor of Science in Computer Science and Information Systems from the University of South Africa.