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Ben Gentile is a seasoned customer success and retail management professional with extensive experience in optimizing client relationships and driving revenue growth. Currently serving as a Customer Success Manager at IDC since May 2022, Ben has consistently achieved high client satisfaction scores and successfully tailored support strategies to enhance client experiences. Prior roles include Executive Team Leader at Target, where Ben led a team to significantly improve guest satisfaction and revenue growth, and Store Manager at Spectrum, achieving notable revenue increases. Ben's experience at Tesla further showcases a strong focus on customer satisfaction and team engagement. With a solid educational background, including a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Purdue Global, Ben brings a strategic mindset to enhance organizational performance.