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Stacie Parrish is a seasoned executive with extensive experience in customer support and operations management across multiple industries. Currently serving as Vice President of Member Support at ID.me, Stacie leads the US-based contact centers focused on secure identity verification services. Previously, as Vice President of Global Consumer Care at Equifax, Stacie drove performance excellence across contact centers in several countries. Additional roles include Director of Delivery Assurance at DTCC, Director of Operations at MedSynergies, and Director of Customer Experience at DaVita, among others. Stacie has a strong educational background, including certifications from Duke University and Villanova University, and a BA in Education and Business Administration from Southern Illinois University.