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Jessica Pierce (she/her) has a diverse work experience starting in 2010 as an Assistant Case Manager at Medocracy Inc. Jessica then worked as a Human Service Worker II at Fairfax County Government from April 2014 to June 2015. Following that, they joined Vanda Pharmaceuticals and held the positions of Health Educator & Outreach Manager from June 2015 to October 2017 and Manager of Patient Access and Education from October 2017 to December 2019. Jessica then worked at Capstone LLC as Vice President from December 2019 to January 2021, and later as Director from January 2021 to June 2021. Currently, they are employed at ID.me and has held the positions of Customer Success Manager from January 2021 to November 2022, and currently serves as an Enterprise Customer Success Manager.

Jessica Pierce (she/her) earned a Bachelor's degree in Anthropology from the University of Maryland, which they attended from 2009 to 2014. In addition to their degree, they obtained a certification in the SAAS sales method, specifically the Mastership level, from Winning by Design in August 2021.