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Ryan Rayner has an extensive work experience in various leadership roles within the customer experience industry. Ryan is currently the Co-Founder and Chief Customer Officer at iCXeed, where they focus on utilizing automation and AI technologies to improve customer experiences. Prior to this, Ryan served as the Head of Strategy and Growth at Sigma Connected Group, where they provided outsourced contact center solutions. Ryan also worked as the Regional VP, Asia Pacific at TTEC, where they played a key role in expanding the company's market presence and client portfolio. Earlier in their career, Ryan held positions such as the VP Marketing, North America & Asia Pacific at VXI Global Solutions, LLC, and the Head of Marketing, Asia Pacific at TTEC. Ryan started their career at Tenova, where they served in various roles including VP Sales & Marketing - Australia and VP Global Marketing - Canada HQ. Throughout their career, Ryan has demonstrated a strong focus on driving revenue growth, developing marketing strategies, and building customer-centric cultures within organizations.

Ryan Rayner attended the University of Wollongong from 2003 to 2006, where they pursued a Bachelor of Commerce degree with a focus on management, marketing, and international business.