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Carole Caffey has a strong history in infrastructure and operations, starting as a Sr. Network Administrator and progressing to roles such as Director of Infrastructure and Operations. Carole has worked with various companies like ICW Group, PennComp, and Clevelander Hotel, managing IT departments, project management, and technical responsibilities for LAN/WAN technologies. Their experience spans over three decades, showcasing their expertise in information technology.

Carole Caffey attended Baylor University for an unspecified period. Additionally, they obtained several certifications, including Cisco Certified Design Professional (CCDP) in 2013, Cisco Certified Network Associate - Security (CCNA - Security) in 2012, and a Microsoft Certified Systems Engineer in 2010. In 2021, they completed an "Introduction to AWS for Non-Engineers: 1 Cloud Concepts" course from LinkedIn.