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Daniel Ho has extensive experience in technical support and operations, currently serving as a Field Operations Technician at TechMD since July 2022. Previously, Daniel held the position of Information System Technician III at Laboratory Alliance of CNY, LLC for over 16 years, where responsibilities included PC builds, troubleshooting hardware and software issues, and providing support to multiple healthcare facilities. Earlier career roles include a Meal Coach - Chef at Wegmans Food Markets, a volunteer HTML Technical Instructor at the Milton J. Rubenstein Museum of Science and Technology, and a Computer Technician at PC Medic. Daniel's foundational experience includes serving as a Software Quality Assurance Specialist at the Defense Contracts Management Command and as a Software Test Engineer at Scientific Systems Inc. Daniel's diverse background spans various technical and educational roles, emphasizing skills in software installation, user training, and quality assurance in software systems.