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Kimberly C. is a seasoned Technical Writer with extensive experience across various industries, currently serving as a Senior Technical Writer at ICONICS, Inc. since April 2023. Previously, Kimberly worked at Hamilton Storage as a Technical Writer, focusing on user-focused content for BiOS M/L and SAM HD products. Additional roles include Independent Contractor at Bedrock Automation, where user manuals for process control hardware and software were updated, and Communications Consultant at MetLife, responsible for rebranding and improving readability for Disability LOB documents. Kimberly's career began at IGT (formerly GTECH), where technical documentation was created for hardware engineering. Educational credentials include a B.S. in Business Management from Johnson & Wales University, a Certificate in Information Design/Usability from Bentley University, and an AS in Industrial Technology from De Anza College.