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Steve Pailthorpe began their work experience in 2006 as the National Development Manager at Premier Media Group, where they played a key role in the national launch of Premier's DAB license and was responsible for fundraising and developing volunteer activists. Steve also spoke at national leadership events to promote the organization's work across the UK.

In 2008, Pailthorpe joined Commensus PLC as the Group Marketing Manager until 2012.

Starting in 2009, they served as the President of Crown Global.

Since 2012, Pailthorpe has been the Chief Executive Officer of Iconic Digital Marketing Consultants Ltd, a leading digital marketing agency based in London. In this role, they lead the board and senior leadership team and focuses on driving growth for clients through SEO, PPC, and marketing automation.

In 2015, Pailthorpe became the Chair of PR & Comms and Webmaster for The Worshipful Company of Marketors, the City of London Livery Company for marketing professionals.

Steve Pailthorpe holds a Bachelor of Science degree in Business Management with International Marketing from the University of Surrey. In addition to their formal education, they have obtained several certifications and awards throughout their career, including CEO of the Year 2021 from ActionCOACH Global, Innovation in Digital Marketing Strategy from SME News in 2020, Innovation Company of the Year from The Business Excellence Forum & Awards in 2020, CEO of the Year 2019 from CEO Today, Outstanding Entrepreneur from The Stevie Awards in 2018, and Customer Service Team of the Year from The Business Excellence Forum & Awards in 2018.