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Robert Breckinridge has held various roles in the IT and service delivery space, including Director of IT Service Desk and NOC at iconectiv. Robert successfully insourced and ran a 24x7 service desk and completed transitions ahead of schedule. As Director of Service Delivery and Management, Robert ensured the team met SLAs by implementing service alert scripts. Additionally, as a Project Manager at Telcordia Technologies, Robert oversaw the implementation of Number Portability Gateway for a customer in Pakistan. Robert has a Bachelor's degree from Rutgers University.