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Stephen Zack's work experience includes being the Director of Creative Services at MissionSquare Retirement (formerly ICMA-RC) starting in 2015. From 2014 to 2015, they served as the Vice President of Marketing and Communications at the World Police & Fire Games. Prior to that role, from 2013 to 2014, they were a Project Consultant as an independent contractor. From 1995 to 2012, they worked at D.C. United as the Executive Vice President, being one of the founding members of the management team. Before that, from 1991 to 1995, they were a Senior Manager at Soccer USA Partners, where they managed various aspects of exhibition matches leading up to the 1994 World Cup. Stephen'searly career included a role as a New Business/Account Manager at Sterling Design from 1989 to 1991.

Stephen Zack attended Syracuse University from 1984 to 1987, where they earned a Bachelor of Science (BS) degree in Advertising.