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Bonnie Marshall is a professional with extensive experience in client services, program management, and business transformation within the retirement and investment industry. At MissionSquare Retirement, Bonnie holds the position of Senior Director, Client Experience focusing on enhancing product and service programs. Previously, at ICMA-RC, Bonnie served in various roles including Director of Client Services Program Management Office and Investment Operations Program Manager. With a background in sociology and accounting, Bonnie brings a unique skill set to their roles.