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Tiana L. has a diverse professional background with extensive experience in technical support and customer service roles. Currently serving as a Senior Technical Support Engineer at iCIMS since February 2020, Tiana previously held various positions at Starbucks from June 2011 to February 2020, including Barista, Shift Supervisor, and Trainer. Tiana's administrative and organizational skills were further developed while working as an Office Administrator and Dispatch at WEST COAST CRANES, INC. from July 2016 to August 2017, and as an Administrative Office Manager at Katharine Holderfield Photography from March 2011 to May 2016.