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Alim Malek has over 19 years of experience in customer success and technical account management. Currently serving as Global Principal Strategic Customer Success Manager at iCIMS since June 2017, Alim has held various roles including Customer Success Manager II and Technical Account Manager. Prior to iCIMS, Alim worked at Apple from October 2012 to May 2017 as a Mac Genius and Trainer. Alim began the professional career at Medical Solution Specialists, where the role of Client Liaison was held from June 2004 to September 2012.