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Daphne Norris is a seasoned professional in support services and service management, currently serving as the Service Desk Manager at CSG Forte since June 2024. Previously, Daphne held the position of Director of Support Services at iCG Pay for a decade, from June 2014 to June 2024. With extensive experience in managing support teams and enhancing service delivery, Daphne has demonstrated a strong commitment to operational excellence in the technology sector.