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Shannon Overton currently serves as a Field Service Manager at Ice-O-Matic, a position held since January 2024. Prior to this role, Shannon worked as a Service Manager and Project Coordinator at CGA Reps from April 2016 to January 2024. Shannon’s career also includes experience as a Field Service Manager at Lampien Mechanical from 2008 to 2016. Education credentials include an Associate's degree in Electronics, Electrical and Electronics Engineering obtained from the United States Navy between 1987 and 1988.