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Justin Helton has over a decade of experience in IT support, currently serving as the Manager of IT - Helpdesk Support at Ellie Mae since April 2016. Prior to this role, Justin held positions as a Desktop Support Technician and gained foundational experience as a Desktop Support Specialist and Helpdesk Intern at Good Technology from February 2012 to December 2015. Expertise includes managing support teams and providing technical assistance across various IT functions.