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Karen Munson is an experienced international account manager at Lyra, formerly ICAS World, since November 2022, following a 16-year tenure at SUNY Oneonta where roles included Employee Assistance Program Coordinator, Associate Director of Donor Relations, Donor Programs & Stewardship Specialist, Coordinator of Donor Relations, and Admissions Counselor. In these positions, responsibilities encompassed designing and implementing employee support programs, producing donor stewardship publications, leading staff towards improved organizational productivity, and consulting on group concerns. Additionally, Karen has modeling experience from Basic Model Management and Newman & Hall. Academic credentials include a Master of Science in Information Design & Technology from SUNY Polytechnic Institute and a Bachelor of Science in Accounting from Binghamton University School of Management.