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Julie Koplitz is currently the Manager of Operational Performance Oversight at Icario, improving client satisfaction through collaboration with technical teams and external clients. Previously, Julie held roles such as Senior Project Manager at Centene Corporation, Business Technology Analyst at WellCare Health Plans, and Senior Business Analyst at AAA Auto Club South. Julie has extensive experience in analyzing data, developing performance management tools, and collaborating with stakeholders to meet quality requirements. At Xerox, Julie utilized Six Sigma processes for project deployment and trained employees in computer software and hardware. Julie holds a Bachelor of Science in Computer and Information Sciences and Support Services from Saint Leo University.