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Joshua Reiss has a wealth of work experience, beginning in 2004 with United Water as a Meter Reader and Field Service. In this role, they performed duties as a meter reader and service technician, adding, repairing, installing, and resolving issues with water meters. In 2002, they began working at Thermo Fisher Scientific as a Forklift Operator. In 2011, they began working at SUEZ as a Customer Service representative. In 2016, they began working at DrFirst, Inc. as a Technical Support Technician. Finally, in 2017, they began working at ICANotes LLC, where they have held the roles of Customer Experience Manager, Customer Success Manager, Training Specialist, and Technical Support Representative.

Joshua Reiss obtained a Bachelor's Degree in Marketing from Wilmington University from 2010 to 2014. Joshua also has a certification in CPR.