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Matthew Mallen

Director Call Center Operations at ICA Language Services

Matthew Mallen is a seasoned professional with extensive experience in leadership roles across various industries. Currently serving as the Director of Call Center Operations at The CMI Group, Inc. since October 2022, Matthew previously worked as a Sarcopenia Therapist and Exercise Physiologist at VitalityHealth / Active RX from May 2019 to February 2023. Matthew founded and held the COO position at Blue Republic from January 2016 to October 2022 and was the Founder and CEO of Black Dog Bail Bonds from July 2009 to June 2018. Additional experience includes serving as Executive Vice President at Allied Collection Services Inc., Senior Vice President at Allied International Credit, and various vice president roles at iQor and Collection Company of America. Matthew's career began in operations management at Nationwide Credit, Inc. and OSI (Capital Credit), showcasing a strong background in operational leadership and business development.

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