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Michelle Ngo has a range of work experience in different roles and industries. Michelle started their career as a Student Tutor at Advanced Tutoring Center in December 2018 and continued their role as a Summer Tutor from June to August 2019. In 2020, they worked as a Receptionist & Optometric Assistant at Los Alamitos Eyecare Optometry from March 2020 to October 2021. In 2021, Michelle worked as a Marketing Intern at Borahae Events from August to November. Currently, they are working as a Digital Marketing Coordinator at iBUYPOWER, where they collaborate with the marketing team to develop strategies, produces written content for various digital marketing assets, and assists with monitoring the impact of digital marketing campaigns.

Michelle Ngo started their education journey in 2015 at Rosemead High School, where they completed their high school education, but did not obtain a specific degree or field of study. In 2019, they enrolled at California State University, Long Beach, majoring in Communication Studies with a focus on Communication and Media Studies. Michelle is expected to graduate in 2023.

In addition to their formal education, Michelle has also obtained several certifications from Google. In June 2022, they received the Google Ads - Measurement Certification, Google Ads Display Certification, and Google Ads Search Certification. These certifications showcase their expertise in digital advertising and measurement.