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Florence M. is an accomplished professional with extensive experience in industry development and stakeholder engagement within the banking and finance sector. Currently serving as Assistant Director at the Institute of Banking & Finance Singapore (IBFSG) since April 2019, Florence previously held the position of Senior Manager at the same organization, focusing on events management and industry development. Prior experience includes working as Manager at The Association of Banks in Singapore, where Florence specialized in sustainable finance and responsible banking. Additionally, Florence spent over a decade at the Monetary Authority of Singapore (MAS) as Deputy Director, where responsibilities included events and conference management as well as industry development. Florence holds a Bachelor of Arts degree in Leisure Management from The University of Salford, earned between 1996 and 1998.