Kulsoom Shah is an experienced professional currently serving as Assistant Manager at ibex. Pakistan, where responsibilities include leading the Western Union project with a team of 15 Supervisors and 200 customer service representatives. Kulsoom Shah has successfully implemented strategies to secure the highest global ranking for the Western Union project in a short timeframe. Prior to this role, Kulsoom Shah held positions at Spark Foundry, focusing on client relations and digital marketing strategies for various high-profile accounts. Experience also includes having worked as a Client Success Manager at Humanity and an Application Analyst at CureMD, as well as roles in business development and technical support. Kulsoom Shah holds a BSc (Hons.) in Economics from Forman Christian College.
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