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Lucy Atkinson is a seasoned professional with diverse experience in customer service, credit control, and underwriting. Currently serving as a Credit Controller at Ian Williams Ltd since February 2023, Lucy excels in customer service related to invoicing, cash processing, and query resolution. Previously, Lucy held multiple roles at Motability Operations Ltd from February 2018 to December 2022, including Vehicle Remarketing Sales Support Coordinator, where a strong focus on customer service and stakeholder engagement was maintained. Additionally, Lucy gained valuable experience in logistics coordination and customer service within this organization. Prior to that, Lucy worked as an Underwriter at Bath and West Finance and spent nearly a decade at HSB Engineering Insurance Limited as an Assistant Underwriter, specializing in various insurance products. Lucy began a professional journey at Aviva plc as a Senior Customer Service Representative from January 2002 to January 2007 and holds several GCSEs from Kingsfield School.