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Danielle O'Neal is an accomplished service technician and site lead with extensive experience in technical support and equipment maintenance across various industries. Currently at SmartSource Technical Staffing since June 2015, Danielle oversees server and network upgrades while supervising on-site technicians. Previous roles include significant positions at Charter Communications, where Danielle provided vital support to field technicians and managed customer accounts. Danielle's background includes extensive technical service for organizations such as Apex Systems and Intratek Systems, where responsibilities encompassed hardware repairs and customer support for IT services. With a Bachelor's degree in Computer Information Security from ECPI University and a diploma in Automotive Technology, Danielle combines technical expertise with strong leadership skills to deliver exceptional service.