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Grace Pu currently serves as Lead Operations and Customer Engagement Centre - Bank Partners Team Leader at IAG since August 2021. Prior to this role, Grace Pu worked at AMI Insurance from August 2013 to August 2021, where responsibilities included Assistant Store Manager and Personal Insurance Consultant. Educational qualifications include a Diploma of Financial Services - General Insurance and a Certificate IV in Financial Services – General Insurance from ANZIIF, as well as a Postgraduate Diploma in Business Administration and Management and a Graduate Diploma in Business/Commerce from Massey University.