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John Gramata is currently working as the Director of Customer Care at Hyundai Motor America. John previously held positions such as Vice President of Analytics & Insights at The Sandbox Agency and Director of CRM & Digital Marketing at Hot Topic. With a strong background in marketing analytics and CRM, John has also worked at companies like ymarketing, Meredith, Money Mailer, and Harte-Hanks. John holds a BA in Psychology from UC Irvine and an MBA in Marketing from National University.