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Prasanna Kotagiri is a Senior Business Process Analyst at Hyundai AutoEver America with a background in Quality Assurance and software testing. With experience across various industries such as insurance, healthcare, and automotive, Prasanna has held roles as a QA Manager, Software Quality Assurance Lead, and Senior QA/Test Lead. Graduating with a Diploma in Business Administration and a Bachelor's degree in Computer Science, Prasanna has a strong educational foundation to support their expertise in quality assurance.