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Justin Velez is currently serving as the Solutions Lead/Manager at Hyro, where responsibilities include managing a team of Post-Sales Solutions Architects, consulting with clients on various technical solutions, and influencing product development through customer feedback. Previous experience includes roles as Enterprise Solutions Architect in Healthcare at Bizzabo, Solutions Architect at Asurion, and Software Engineer positions at LMS, Inc. and Bizzabo, showcasing skills in software development with technologies such as Vue, Java, and CI/CD practices. Justin also has a background in customer support from a position as an Applecare Advisor. Academic qualifications include a Bachelor's degree in Psychology from Florida State University, a Full Stack Web Development certification from Ironhack, and an Associate of Arts degree from Santa Fe College.