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Reilly Baker has held various roles in the technology and customer service industries since 2018. In 2018, they worked as a Summer Camp Counselor for the Tampa Metropolitan Area YMCA and an Operations Manager for Study Edge. In 2019, they worked as an Operations and Facilities Specialist for The Undercroft. In 2020, they worked as a Technology Specialist for SRDB Consulting. In 2022, they worked as a Customer Success Associate for Hypori and a BDR for Crayon.

Reilly Baker graduated from the University of Florida in 2021 with a Bachelor's degree in Information Systems. In October 2022, Reilly obtained a Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER.