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Mark McLaughlin is an experienced IT professional with a diverse background in technical support and system administration. Currently serving as a System Administrator at Hypixel Studios since July 2022, Mark has previously held key positions including IT Technician at Kerrs Tyres Group and Technical Support roles at Christies Direct and Armstrong Medical Ltd. Mark's career began as a Desktop Support Technician at Northgate Public Services, followed by roles at Fujitsu UK as a User Support Technician and as an Information Technology Support Analyst at Caterpillar (NI) Limited. This extensive experience spans over 15 years in various technical environments, showcasing a solid foundation in IT support and administration.