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Johan Lod is a highly experienced professional in customer success and project management, currently serving as a Customer Success Manager at Hypergene since August 2015, where responsibilities include managing customer relationships and enhancing client utilization of Hypergene solutions. Prior to this role, Johan held various leadership positions at Hypergene, such as Consultant Manager for the public sector and Delivery Manager for municipal clients. With a strong background in project management, Johan has led multiple initiatives aimed at implementing decision support systems across Sweden's regional authorities. Previous experience includes working as a project manager at Länsstyrelserna's IT department and serving as a business controller at Länsstyrelsen in Västra Götaland, where responsibilities involved organizational planning and strategic change management. Johan holds a Master's degree in Business Administration with a focus on management control from the University of Gothenburg.