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Karl Riddell

Field Service Engineer at Hyosung Innovue Americas

Karl Riddell has a diverse work experience that spans various industries. Karl started their career in 2014 as a Lead Technical Support Agent at Internet Support Solutions International, where they supervised call center operations and resolved advanced technical problems. In 2017, they joined HANDICAPPED DEVELOPMENT CENTER as an IT Specialist, responsible for hardware installation, software upgrades, and delivering excellent customer service. Karl was recognized as the Administration Employee of the Month in May 2019. In 2019, Karl worked as an Information Technology Help Desk Analyst at Palmer College of Chiropractic, resolving computer hardware and software issues and providing support for academic technologies. Currently, they are a Field Service Engineer at Hyosung America, where they communicate with clients, diagnoses and resolves malfunctions, and conducts repairs and technical improvements.

Karl Riddell attended Eastern Iowa Community College from 2016 to 2019. However, the information does not specify the degree or field of study pursued by Karl at the institution. Additionally, in August 2019, Karl obtained a certification in CompTIA A+ from CompTIA.

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