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Dagen Kron-Wilhelm began their work experience in 2007 as a Marketing Specialist at Remax, where they worked until 2013. In 2014, they became an Information Technology Help Desk Manager at Helptech Group, and held this position until 2015. Starting in 2017, Dagen volunteered as a Marketing Communications Volunteer at Rx-360 until 2018. From 2018 to 2021, they worked at Kano Computing, first as a Customer Service Specialist and later as a Sales and Education Specialist. Since 2021, Dagen has been working as a Customer Success Advocate at HYCU, Inc.

Dagen Kron-Wilhelm's education history includes attending Cleveland State University, although the specific degree and field of study are unknown. Additionally, Dagen pursued a Business Technology Associate degree and obtained an ABA Paralegal Certificate from Lakeland Community College, majoring in Business and Legal Studies. Dagen also received two additional certifications: the General Services Administration, Pathways to Success certification from GSA and the U.S. Small Business Administration (SBA) Guide to the 8(a) Business Development Program Training Certificate from the US Small Business Administration.