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Jessica Macphail is an experienced professional in customer success and account management, currently serving as a Customer Success Manager and previously as a Global Account Associate at hyble since January 2022. Prior to this role, Jessica worked as a Host at Black Ivy in Edinburgh from August to December 2021 and as Bar Staff at The Pear Tree from January to October 2020. Jessica's career began at ROBERT J S DOIG LIMITED, where responsibilities included Optical Assistant and Receptionist from September 2014 to January 2020. Educational qualifications include a Master's degree in Religious Studies combined with History of Art from The University of Edinburgh, completed in July 2021, and secondary education at The Nicolson Institute from 2011 to 2016.