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Rachel Massey has held various marketing-related roles since 1999. Rachel began their career as International Business Development at Cellhire in 1999, before moving to IPI in 2001 as Marketing Manager. In 2004, they took on the role of Marketing Manager at Civica. In 2014, they became Marketing Director/Owner at Central Alliance. In 2018, they took on two roles simultaneously: Interim Head of Marketing at Blue Logic Computers and Director of Marketing at Huthwaite International.

Rachel Massey's educational history includes a Bsc in European Politics and Economics from Manchester Metropolitan University, which they obtained in 1994 after studying Politics, Economics, French, and Italian. Rachel also attended Silcoates. Additionally, Rachel has obtained certifications in Complex Negotiations from Huthwaite International in June 2020, Account Strategy for Major Sales from Huthwaite International in December 2019, and SPIN Selling from Huthwaite International in October 2018.