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Joe (Hengda) Zou has a diverse and extensive work experience. Joe (Hengda) started their career at Hotel Enterprize Melbourne in 2008 as a Group Reservations Coordinator. From 2012 to 2015, they worked as an Account Executive at Melbourne Short Stay Apartments. In 2015, they became a Business Development Manager at the same company. In 2016, Joe founded and served as the Managing Director of Oceania Travel Management Pty. Ltd., where they led teams in Melbourne and Shanghai and focused on promoting Australian destinations to Greater China. Since 2021, they have been working at Hurtigruten Group, initially as a Marketing Executive in the APAC region, then as a Regional Sales & Marketing Manager for Greater China & South East Asia, and currently as the Sales Director for the same regions.

Joe (Hengda) Zou obtained a Bachelor's degree in International Tourism from the University of South Australia in 2008. Joe (Hengda) pursued further education at Le Cordon Bleu Australia-Adelaide, earning a Bachelor's degree in International Hotel & Resort Management between 2005 and 2007. Additionally, Joe completed a Diploma in Accounting at the University of South Australia in 2005. In terms of their high school education, they attended Bethesda Christian College from 2002 to 2004. Currently, Joe is undertaking short courses in Digital Marketing Strategy and Campaigns as well as iOS App Development with Swift at RMIT University from 2020 to 2021.