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Liv McIntosh has a strong background in customer success roles. They most recently served as the Head of Customer Success at Huq Industries starting in May 2023. Prior to that, they worked as an Enterprise Customer Success Manager at Integrate from May 2021 to May 2023. They also held the position of Customer Success Manager at Cyance from August 2019 to May 2021. Liv started their career as an Account Manager at Pulsar Platform in July 2016 and worked there until June 2019.

Liv McIntosh attended St John's School Leatherhead from 2011 to 2013. It is not clear which degree or field of study they pursued during this time. From 2013 to 2016, they attended the University of Nottingham, where they obtained a Bachelor's Degree in Industrial Economics.