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Brent Sinn is an experienced customer care professional with a strong background in social work. Currently serving as the Customer Care Team Lead at Hungryroot since January 2022, Brent previously held roles at Birchbox as Customer Experience Team Lead and Customer Operations Specialist from October 2014 to December 2021, where a focus on high-touch customer service across various communication channels was emphasized. Earlier experience includes sales associate positions at Omaha Steaks and GameStop, as well as social work internships at H. Frank Carey Junior-Senior High School and Glen Cove Hospital Women and Children's Program, where Brent provided assessment, treatment planning, and support services. Brent holds a Master’s Degree in Social Work from Adelphi University and a Bachelor of Science in Social Services from Quinnipiac University.