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Ethan is a part of the Support Desk Team as well as a Net Admin for Advisory clients. He is one of the first voices you will hear when calling in for support. Along with the support desk team, he helps to troubleshoot and resolve client issues: including network problems, user profile issues and broken printers.

He also helps to setup new hardware and work with the Engineer Techs to schedule on-site work. His current on-going task is to train user’s on email security. He likes that his tasks change every day which keeps his job exciting.