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Pascal Bois is an experienced professional with a diverse background in customer service and team leadership. Currently serving as Support Team Lead at humm Canada since May 2023, Pascal previously held positions such as Manager of Customer Service at UEAT and Client Relations Team Lead at Canadian Dealer Lease Services Inc. With a focus on creating motivating work environments and optimizing team performance, Pascal has effectively led teams in high-pressure settings. Pascal's earlier roles included Bilingual Account Manager at PMT ROY, Telemarketing Consultant at Groupe Conseil Novo SST, and Account Manager at Jobillico, where strong client relationships and sales growth were prioritized. Pascal holds a certificate in Operations Management and Supervision from Canadian Management Centre and has a strong foundation in managing diverse teams, implementing creative sales strategies, and enhancing customer satisfaction.