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Erin Brown is a seasoned professional with extensive experience in customer success and service delivery within the technology sector. Currently serving as the Chief Customer Officer at Humanforce since March 2024, Erin previously held multiple leadership roles at Ceridian, including Vice President roles overseeing the APJ Partner Ecosystem and ANZ Services, and played a key role in service delivery and customer success. Earlier experience includes positions as Director of Customer Success at RITEQ, Director Client Implementation at BROWZ, and various consultancy roles focusing on project management and policy development. Erin holds an Executive MBA from RMIT University and has a strong background in social work and education, contributing to a comprehensive skill set in management, negotiation, and innovation.