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Mark Cunningham is an experienced professional in operations and management, currently serving as Senior Manager of Operations at Human Interest since May 2021. Previous roles include Manager of Customer Onboarding Analytics and Manager of Implementation Planning at Human Interest. Prior to this, Mark held positions at Paychex as Sales Enablement and Analytics Supervisor and 401k / S125 Conversion Supervisor. Additional experience includes Branch Manager at KeyBank, Multi-Site Assistant Branch Manager and Small Business Specialist at Citizens Bank, Unit Trust & Residual Reconciliations Analyst at Brewin Dolphin, and Senior Fund Administrator at Royal Bank of Scotland Business. Mark began a career at Sky as a Sales Agent Supervisor. With a degree in Business Management from Edinburgh College, Mark has developed a strong foundation in financial services and customer-focused roles.