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Juan Carlos Hernández Cerón has worked in various roles within the software quality assurance field. Juan Carlos'smost recent position was as a Software QA Engineer at Hugo, where they were responsible for supporting requirement specifications, creating test scripts, executing functional and non-functional tests, and reporting bugs or risks impacting the project. Prior to that, they worked as a Software QA Engineer at Contactos y Oportunidades, where they performed QA testing for Help Desk tickets and conducted functional, non-functional, and visual tests. Juan Carlos also worked as a Specialist in testing at Grupo Unicomer/Unicomer Group, focusing on credit and finance improvements, as well as handling daily tickets and user-reported incidents. Before that, they held a similar position at Contactos y Oportunidades, where they worked on credit and finance enhancements for Grupo Unicomer. Juan Carlos began their career as a QA Tester at Grupo Consisa, where they were involved in ticket management, quality assurance, and testing of systems. Juan Carlos'sfirst job was as a QA Tester at Outsource, where they worked on internet strategies for Banco Citi, net banking, financial reporting improvements, and ASP web development.

Juan Carlos Hernández Cerón completed their education from 2000 to 2008 at the Universidad Tecnológica de El Salvador. Juan Carlos obtained a degree in Engineering, specializing in Systems Engineering.