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Joshua Mindes is a professional with a Bachelor's degree in Network Engineering from Johnson & Wales University. Joshua has a strong background in IT support and has held various positions such as Help Desk Support, Help Desk Technician, Team Lead, and IT Support Associate in companies like Hudson Technologies, World Insurance Associates LLC, Hikma Pharmaceuticals, WWE, and more. Joshua's experience includes providing exceptional customer service, handling help desk tickets, setting up new Active Directory users, configuring email accounts, performing backups, and supporting end users remotely and on-site. Joshua has a proven track record of technical expertise and professionalism in the IT industry.