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Fergal Campbell is a seasoned professional in customer success and sales, currently serving as Manager of Customer Success at HubSpot since November 2020, where responsibilities include leading a remote team of nine Customer Success Managers and managing a book of business with an annual recurring revenue of €48 million. Previous experience includes roles as Lead Principal Customer Success Manager and Principal Customer Success Manager for strategic accounts at HubSpot, and Solutions Consultant for Internet of Things at Vodafone. Fergal has a strong background in enterprise sales and account management from positions at Slack and Vodafone, demonstrating success in driving revenue growth and managing key stakeholder relationships. Educational qualifications include a Professional Diploma in Creativity, Innovation and Leadership from University College Dublin, a Master's in Legislative Studies & Practice from Queen's University Belfast, and a Bachelor's in Public Relations from Ulster University, complemented by additional diplomas in digital marketing and management.